Customer Services Assistant - London SE1
Job Title: Customer Services Assistant
Job Purpose
Working as part of a small team in a busy Customer Service Department the job holder will assist with answering the telephone, processing enquiries from clients, gathering information from suppliers & entering data into our in-house systems.
Key Responsibilities
- Liaising with both internal and external clients.
- Supporting the Supervisor to deal with client queries and requests.
- Liaising with suppliers to complete the electronic audit trail of information.
- Quality control of shipment information entered into Company computer system.
- Filing and archiving of all relevant paperwork, and maintaining the archive records.
Key Competencies
- MS Word
- MS Excel
- MS Outlook
Salary
Dependent on experience
Hours
The department is operational between 07:00 & 22:00 Monday to Friday & staff work 9 hour shifts between these hours. It is envisaged that initially the jobholder will work 09:00 to 18:00 but would be required to operate a flexible shift pattern once a period of training is completed.
Phone: 020 7252 2266
Postal:
Unit 3 Bricklayers Arms Distribution Center
Mandela Way
London
SE1 5SR
